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Ticket Terms 2023-24

During the 2023-24 NBA G League season, all NBA G League game tickets (including pre-season, regular season and playoffs) must contain the following language:

  • PLEASE READ THE FOLLOWING TERMS CAREFULLY AS THEY GOVERN YOUR RIGHTS UNDER THE TICKET AND CONTAIN A BINDING,
    INDIVIDUAL ARBITRATION AND CLASS-ACTION WAIVER PROVISION BY WHICH YOU GIVE UP THE RIGHT TO FILE A LAWSUIT IN COURT
    INDIVIDUALLY OR AS PART OF A CLASS ACTION WITH RESPECT TO ANY DISPUTES RELATING TO THE TICKET OR THE SPECIFIED GAME
    OR EVENT FOR WHICH IT IS ISSUED.
  • This ticket is a revocable license, and the holder of this ticket, on behalf of the holder and any accompanying minor, including a minor holding a
    separate ticket (individually and collectively, the "Holder"), agrees to all of its terms. The Holder agrees that this ticket license is subject to these
    terms and conditions, as well as any additional terms and conditions established by the San Antonio Spurs, L.L.C., Spurs D-League, L.L.C,
    and/or its affiliates (the “Team”), the NBA G League and/or its affiliates (the "NBA G League"), and any owner, operator and/or manager of the
    arena or related arena grounds, in whole or in part (including, without limitation, parking areas and entry gates) (the “Arena”) at which the event
    or any surrounding activities (in whole or in part) for which this ticket is issued (the “Event”) is held (collectively, all such additional terms,
    “Supplemental Terms”). SUPPLEMENTAL TERMS INCLUDE BUT ARE NOT LIMITED TO ANY HEALTH AND SAFETY REQUIREMENTS (defined
    below), THE ARENA POLICIES AND REGULATIONS FOUND AT https:///www.hebcenter.com AND OTHER TERMS SET FORTH AT THE
    FOLLOWING URL: https://www.nba.com/spurs/TicketTerms By acceptance and/or use of this ticket and/or entering (or seeking entry
    into) the Arena, the Holder is deemed to have read all such terms and agreed to be bound by them.
  • The Event date and time (and gate opening) are subject to change at the Team’s and/or the Arena’s sole discretion, and no such change shall
    entitle the Holder to a refund or other remedy if the Holder cannot attend or for any other reason. The Holder may be relocated in the Team’s or
    Arena’s sole discretion, and no such relocation shall entitle the Holder to a refund or other remedy if the Holder is relocated to a seat or location of comparable Face Value.

  • The Holder and the Holder's belongings may be searched upon entry into the Arena and/or other security checkpoints, and prohibited items
    (which may include, without limitation, bags) may be confiscated at the sole discretion of the NBA G League , Team and/or Arena, and the Holder
    hereby consents to the foregoing and waives any related claims that might arise against the NBA G League , Team or Arena. If the Holder
    elects not to consent, the Holder will be denied entry into the Arena without refund or credit.
  • PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A
    LAWSUIT IN COURT. YOU HAVE THE LIMITED RIGHT TO OPT OUT OF THE ARBITRATION AGREEMENT IN THIS PARAGRAPH AS SET FORTH
    BELOW. THIS IS A SUMMARY OF MANDATORY TERMS. For full terms related to dispute resolution, please visit
    https://www.nba.com/termsofuse, which terms you agree will apply. Should any current or future dispute, claim or cause of action
    related to this ticket or the Event arise between the Holder and the Team, NBA G League and/or Arena, a written notice (a “Dispute Notice”) must
    be sent with the following information: (i) name, contact information (address, telephone number, and email address), and account
    information if applicable; (ii) a description of the nature and basis of the dispute; and (iii) a description of the nature and basis of the relief
    sought, including a calculation for it. If the Holder has a dispute, they shall send the Dispute Notice to boxoffice@spurs.com, and the Dispute
    Notice will be forwarded to the appropriate party(ies). The Holder and the Team, NBA G League, and/or Arena or other applicable Released
    Party agree to make a good-faith effort to resolve the dispute for at least 60 days (the “Negotiation Period”) following receipt of the Dispute
    Notice. If the parties cannot resolve the dispute within the Negotiation Period, the dispute shall be resolved by binding arbitration. The
    arbitration shall be administered by National Arbitration and Mediation (“NAM”) and heard by a single, neutral arbitrator. The NAM Rules shall
    govern the payment of all arbitration fees. Notwithstanding the foregoing, the Team will consider a request to reimburse your portion
    of the arbitration fees upon a showing of hardship in its sole discretion and assuming you do not qualify for a waiver from NAM. All issues are
    for the arbitrator to decide except the following items (which are for a court of competent jurisdiction to decide): (i) issues that are specifically
    reserved for a court; (ii) issues related to the scope and enforceability of the arbitration provisions; and (iii) whether a dispute can or must be
    brought in arbitration. TO THE FULLEST EXTENT PERMITTED BY LAW, THE HOLDER, ARENA, TEAM, AND NBA G LEAGUE AGREE THAT ALL
    DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO LITIGATE IN COURT OR ARBITRATE ANY CLAIM
    AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. TO THE FULLEST EXTENT PERMITTED BY LAW, THE
    HOLDER, ARENA, TEAM AND NBA G LEAGUE WAIVE THE RIGHT TO A JURY TRIAL. There are also additional procedures for “mass filings,” as
    set forth in the NAM Rules. In addition, these terms and any disputes between you and the Arena, Team, and/or NBA G League will be
    governed by the laws of the State of New York without regard to its principles of conflicts of laws. To the fullest extent permitted by law, the
    state and federal courts of Bexar County, Texas shall have exclusive jurisdiction over any disputes between you and the Arena, Team, and/or
    NBA G League (except for disputes brought in small claims court) that are not subject to arbitration. IF THE HOLDER DOES NOT CONSENT
    TO THIS CLAUSE, THE HOLDER MUST IMMEDIATELY LEAVE OR NOT ENTER THE ARENA. You have the right to opt out of arbitration under
    these Terms by sending the Team a personally signed, written notice of your decision to opt out via email to boxoffice@spurs.com within thirty
    (30) days of purchase of your ticket. Such an opt out will not opt you out of an arbitration agreement you might otherwise have with the
    Arena, Team, and/or NBA G League.
  • The Holder agrees not to create, transmit, distribute, misappropriate or sell (or aid in creating, transmitting, distributing, misappropriating or
    selling), in any media now or hereafter existing, any description, account (whether text, data or visual, and including (without limitation) play-by-
    play data), picture, photograph, image, video, audio, livestream or other form of exploitation or reproduction of the Event (collectively, “Event
    Works”). Notwithstanding the foregoing, the Holder agrees that by causing this ticket to be scanned upon entry, the Holder shall be deemed
    to have signed the ticket and granted to the Team, NBA G League and Arena an exclusive worldwide, irrevocable, perpetual, fully transferable,
    sub-licensable, royalty-free license to all rights associated with any Event Works. This ticket may not be used for any form of commercial or trade purposes, including, but not limited to, advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming activities, without the express written consent of the Team and NBA G League.
  • This ticket and the Holder’s admission to the Arena are subject to all safety and health requirements and policies relating to the novel
    coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, collectively, “COVID-19”) put
    in place by the Team, NBA G League, and Arena, including any such policies and requirements described in the Supplemental Terms. Such
    policies and requirements as they may be updated from time to time (in the sole determination of the Team, NBA G League and/or Arena) and as
    they may be communicated to the Holder prior to or during the Event (whether orally or in writing) by, for example, instruction provided by
    Team or Arena personnel or signage in or around the Arena, are (collectively, the “Safety Requirements”). The Holder acknowledges and
    agrees to comply with the Safety Requirements and acknowledges and agrees that attendance at the Event is conditioned on such compliance.
  • The Holder agrees, on behalf of the Holder and Holder’s Related Persons (defined below), that the Holder and each such other individual will not
    attend the Event if any such individual has been directed by a healthcare provider or public health authority to quarantine, isolate, or otherwise
    refrain from interacting with members of the public due to a diagnosis of or exposure to COVID-19 or any illness or other medical condition.
  • To ensure that all Event patrons agree to, and comply with, all Safety Requirements and all other NBA G League, Team and Arena rules, this
    ticket may not be resold or offered for resale on any platform other than a platform expressly authorized by the Team or the NBA G
    League. Without limiting the foregoing, any transfer of this ticket to any person who fails to satisfy any Safety Requirement may be voided by the
    Team and this ticket cancelled.
  • Breach of any of these terms, failure to comply with Safety Requirements or NBA G League, Team and/or Arena rules, or the refunding to the
    Holder of the Face Value, shall automatically terminate any rights that the Holder may have hereunder; shall render illegal and unauthorized
    the Holder’s use of the ticket for any purpose; and shall authorize the Team and/or the NBA G League to withdraw the ticket, refuse admission
    to the Arena, or eject the Holder from the Arena, without refund or credit in each case, and subject the Holder to all legal remedies available to the
    NBA G League, Team and/or Arena.
  • THE HOLDER EXPRESSLY ACKNOWLEDGES AN INHERENT RISK OF EXPOSURE TO COVID-19 OR ANY OTHER COMMUNICATBLE DISEASE
    EXISTS IN ANY PLACE WHERE PEOPLE GATHER AND THAT NO PRECAUTIONS (INCLUDING THE SAFETY REQUIREMENTS DESCRIBED
    ABOVE) CAN ELIMINATE THE RISK OF EXPOSURE TO COVID-19 OR ANY OTHER COMMUNICABLE DISEASE. WTIHOUT LIMITING THE FOREGOING,
    COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. WHILE PEOPLE OF ALL AGES AND HEALTH
    CONDITIONS HAVE BEEN ADVERSELY AFFECTED BY COVID-19, CERTAIN CATEGORIES OF PEOPLE HAVE BEEN IDENTIFIED BY PUBLIC HEALTH
    AUTHORITIES AS HAVING GREATER RISK BASED ON AGE AND UNDERLYING MEDICAL CONDITIONS. THE HOLDER OF THIS TICKET
    VOLUNTARILY ASSUMES ALL RISK AND DANGER OF PERSONAL INJURY (INCLUDING DEATH), SICKNESS (INCLUDING ILLNESS AND OTHER RISKS
    OF EXPOSURE TO COVID-19, OR ANY OTHER COMMUNICABLE DISEASE OR ILLNESS, OR A BACTERIA, VIRUS OR OTHER PATHOGEN CAPABLE OF
    CAUSING A COMMUNICABLE DISEASE OR ILLNESS), LOST, STOLEN, DAMAGED OR CONFISCATED PROPERTY, AND ALL OTHER HAZARDS
    ARISING FROM, OR RELATED IN ANY WAY TO, THE EVENT (INCLUDING COMPLYING WITH THE SAFETY REQUIREMENTS), WHETHER OCCURRING
    PRIOR TO, DURING OR AFTER THE EVENT, HOWEVER CAUSED AND WHETHER BY NEGLIGENCE OR OTHERWISE.
  • On behalf of the Holder and the Holder’s Related Persons (defined below), the Holder further hereby releases (and covenants not to sue)
    each of the Released Parties (defined below) with respect to any and all claims that the Holder or any of the Holder’s Related Persons may have
    (or hereafter accrue) against any of the Released Parties and that relate in any way to (i) exposure to COVID-19 or any other communicable
    disease; (ii) entry into, or presence within or around, the Arena or the Event (including all risks related thereto) or compliance with any
    protocols or Safety Requirements applicable to the Event; or (iii) any interaction between the Holder and the Holder’s Related Persons, on the
    one hand, and any personnel of any of the Released Parties present at the Event, on the other hand, in each case whether caused by any action,
    inaction or negligence of any Released Party or otherwise. Further, none of the Released Parties assume any responsibility for lost, stolen, or
    destroyed tickets or other property of Holder brought in the Arena or onto the Arena grounds.
  • As used herein:
    • “Related Persons” means the Holder’s heirs, assigns, executors, administrators, next of kin, anyone attending the Event with the
    Holder or for whom Holder has obtained an Event ticket (which persons the Holder represents have authorized the Holder to act on
    their behalf for purposes of these terms), and other persons acting or purporting to act on the Holder’s or their behalf.
    • “Released Parties” means: (i) the National Basketball Association, NBA G League and its teams (including the Team), and each of their
    respective direct and indirect owners, affiliates, players and coaches, administrators, designees, licensees, and other personnel; (ii) the
    Texas Stars, Limited Partnership, Texas Stars Management, Inc., DSE Hockey Club, L.P., DSE Hockey Club GP, Inc. and the City of Cedar
    Park; (iii) all third parties performing services and/or advertising at the Arena; (iv) any parents, subsidiaries, affiliated and related
    companies of each of the entities described in clauses (i)-(iii); and (v) the officers, directors, owners, members, managers, partners,
    employers, employees, elected officials, agents, contractors and sub-contractors (and employees of such contractors and sub-contractors),
    insurers, representatives, other personnel, successors and/or assigns of each of the foregoing entities and persons described in clauses (i)
    – (iv), whether past, present or future and whether in their institutional or personal capacities.

  • Resale. Tickets may not be used for any form of commercial or trade purposes, including but not limited to, any direct or indirect sale, resale,
    auction, raffle, gambling activities, assignment or transfer (collectively, "Resale") unless done in accordance with local, state and federal laws,
    as well as Team and NBA G League rules. Any Resale in violation, or in suspected violation of such rules, as determined by the Team or NBA G
    League in their sole discretion, constitutes a material breach of the Ticket terms and conditions, and the tickets are subject to being
    revoked by the Team without warning. Any attempt or attempted use of any automated system, including without limitation, "robots," "spiders,"
    "offline readers," etc. (“Bots”), that purchases Tickets in a manner meant to circumvent Team’s ticket quantity control measures, or otherwise
    violates local, state, federal law, in addition to Team and NBA G League rules related to the use of Bots, constitutes a material breach of the
    License and these Terms and Conditions and such Tickets are subject to being revoked by the Team without warning. Tickets and all Team
    passes can only be resold through the Team official main ticket marketplace, via the Team’s mobile app or www. austinspurs.com.
    Tickets shall not be available for Resale on secondary market sites not authorized by the Team or their official partner(s). The Resale of Tickets
    utilizing non-official or unauthorized secondary market sites constitutes a material breach of these Terms and Conditions and Tickets
    are subject to being revoked by the Team without warning. Tickets may not be used for advertising, promotion (including contests or
    sweepstakes) or other trade purposes without the express prior written consent of the Team.
  • Without limiting the foregoing, the Holder agrees not to give or offer this ticket in a manner that would constitute a violation of the U.S. Foreign
    Corrupt Practices Act, any other anti-bribery law or regulation, or any conflicts of interest law, regulation, or policy.
  • Except as specifically provided herein, if any provision of these terms or the Supplemental Terms is held by a court of competent jurisdiction
    to be unlawful, void, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
  • Sales tax is included in the price of ticket. In the event of a conflict between Ticketmaster’s terms and these terms and conditions, these
    terms and conditions will apply. [unchecked box] I have read and agree to the above terms and conditions.